Buycade Returns Contact Form

Need to return an item? We’re here to help.

Because Buycade partners with many different suppliers and vendors, return policies may vary by product. To make sure your request is handled correctly, please complete the form below and our support team will guide you through the process.

🔄 What happens next

Our support team reviews your request.

We connect you with the correct vendor/supplier handling your product.

You’ll receive specific instructions for returning your item, including the return window, shipping details, and any vendor-specific requirements.

⚠️ Important Notes

Items must usually be unused, in their original packaging, and returned within the vendor’s stated timeframe.

Some products (personal care, customized, clearance, etc.) may not be eligible for return.

Refunds are issued once the vendor approves and processes the return. Processing times may vary.

Return shipping costs are determined by the vendor and may be your responsibility unless the item arrived damaged or incorrect.

Need assistance right away?
Email us at contact@buycade.com and include “Return Request” in the subject line.