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18000 BTU 2 Zone 20 SEER2 Mini Split AC with Heat Pump-9K + 9K

Sale price $1,409.99 USD Regular price $3,747.00

Delivery and Shipping Details

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Processing Time


Most orders are processed and shipped by our vendors within 24 to 48 hours after payment is confirmed.

Orders placed on weekends or holidays will begin processing the next business day.
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Shipping Methods and Delivery Times


Standard shipping provided via trusted ground services from various U.S. warehouses.

Typical delivery takes 2 to 5 business days after your order has been shipped.

You will receive a confirmation email with tracking details once your order is on the way.

Shipping carriers

USPS
UPS
FedEx
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varies by supplier
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Shipping Locations

We currently ship orders within the United States only. We do not offer international shipping at this time.

Primary Shipping

Most items ship from verified U.S. supplier warehouses located across the country.

Some Items

Some items may ship from overseas manufacturers. Delivery times for these may vary slightly.

Questions about your order?

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Returns / Refunds Policy

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30-Day Return Window on Every Order

Return shipping responsibility varies by vendor and will be confirmed when your return is initiated.

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Damaged, Defective, or Wrong Item

If your item arrives damaged, defective, or is not the item you ordered, photos or video documenting the issue are required before a return or replacement can be processed.

How to report: Send your photos or video along with your order number to contact@buycade.com or submit them through our Returns Contact Page. Our team will review and respond within 1 to 2 business days.

These cases are handled separately and are not subject to restocking fees.

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How to Start a Return

To ensure your request is routed to the correct supplier and handled properly, all returns must be initiated through our Returns Contact Page.

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Visit our Returns Contact Page and submit your order details once your package has been delivered.
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Our support team reviews your request and connects you with the correct supplier or vendor handling your product.
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You receive specific return instructions tailored to your order.

After submitting your request, our team will provide:


The correct return address for the specific supplier

The required return instructions

Details on whether the supplier accepts or rejects the return and who is responsible for return shipping

Return timelines, any applicable restocking fees, and additional vendor-specific requirements
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General Guidelines

Eligibility — Items must be unused, in their original packaging, and returned within 30 days of purchase.
Return Window — All return requests must be started within 30 days of purchase.
Exclusions — Some products such as personal care items, customized products, or clearance items may not be eligible for return.
Refunds — Once your return is approved and processed by the vendor, your refund will be issued based on your selected refund option. Processing times may vary by supplier.
Shipping Costs — Return shipping fees are determined by the vendor and may be the customer's responsibility unless the item arrived damaged or incorrect.
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Your Refund Options

For returns submitted under Not as Described, Changed Mind, or Other, you choose how your refund is issued. Please select your preferred option directly on the Returns Contact Form when submitting your request.

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Option A — Store Credit
Receive the full refund amount as Buycade store credit with no restocking fee deducted. Credit is applied to your account upon return approval and never expires.
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Option B — Original Payment Method
Receive a refund to your original payment method, minus a restocking fee of 10% of the order value (minimum $5) to cover transaction and processing costs incurred on the original sale.

How to select your option: When submitting your return through our Returns Contact Form, look for the Refund Preference field and select Option A or Option B. Our team will confirm your selection before processing.

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Refusing Delivery

Important: If you refuse to accept any package for any reason, you will be charged penalties including but not limited to additional shipping costs, handling fees, and restocking fees.

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Our Commitment

While each vendor has its own return and refund policies, Buycade is committed to helping you navigate the process. Our customer support team will assist you every step of the way to ensure a smooth and fair resolution.

Ready to start a return?

Submit your request through our Returns Contact Page or reach us directly at contact@buycade.com.

Start a Return Request

Description

-5 years Warranty for compressor and 3 years for parts to ease your worries.

-Space-saving and cost-effective cooling solution for multiple rooms

-WiFi-enabled feature to manage the temperature settings with ease

-Remote control with digital display for simple operation

-7 modes and 8 fan speeds provide customized comfort

-Experience the ultimate convenience with a 24-hour timer

-Energy-efficient inverter technology and ECO mode

-4D auto swing distributes air evenly throughout the room

-Sleep mode and low noise operation for peaceful sleep

-High-temperature self cleaning for easy maintenance

-More functions include turbo iFEEL child lock and auto defrost

-With AHRI and ETL certification

—� Multi-room Cooling Solution: This 18000 BTU 2-zone mini split AC unit offers individual temp control for multiple rooms. The high-performance outdoor unit with a bottom built-in heater makes the AC unit cool even at 131dgsand heat even at -4dgs.
—� Outstanding Energy-saving Performance: This mini split air conditioner adopts inverter technology ensures that the compressor speed adjusts automatically to save energy based on indoor temperature changes. Boasting 20 SEER2 energy efficiency the AC unit provides significant power savings.
—� Multifunctional Design: Featuring 7 modes (auto/cool/heat/dry/fan/sleep/ECO) and 8 wind speeds (auto/mute/low/low-mid/mid/mid-high/high/turbo) this split air conditioner allows you to tailor your climate to your exact preferences. Plus there are more features such as I FEEL 4D auto swing child lock auto defrost and memory function for your convenience.
—� Smart APP and Voice Control: This Wifi enabled ductless air conditioner enables you to adjust settings from anywhere anytime via a smartphone app or voice controls with Alexa or Google Assistant. In addition each indoor unit is equipped with a handy remote control for hassle-free operation.
—� Super Quiet and Easy Maintenance: With the low noise sleep mode (<30 dB) 0-24h timer and screen off function you and your family can enjoy a peaceful sleep all night. Moreover the air conditioner features 133dgs high temperature self-cleaning and removable and washable filter allowing you to breathe fresher and cleaner air. Please note: it requires installation by a professional HVAC Installer.

  • Color of Indoor Unit: White
  • Color of Outdoor Unit: White
  • Material: Metal Aluminum Plastic
  • Indoor Unit Size 9k: 31.9" x 8"x 11.5"(L x W x H)
  • Indoor Unit Size 12k: 31.9" x 8"x 11.5"(L x W x H)
  • Outdoor Unit Size: 33.3" x 15"x 27.5"(L x W x H)
  • Multi-Zone Combination: 2
  • Voltage:208-230V~60Hz/1PH
  • Coverage Area: 1250 sq. ft
  • Temperature Setting Range: 60dgs~90dgs
  • Refrigerant: R410A
  • SEER2: 20
  • Indoor Noise Level:<30 dB
  • Outdoor Unit Net Weight: 97 lbs
  • Indoor Unit Net Weight 9K: 20.9 lbs
  • Indoor Unit Net Weight 12K: 20.9 lbs
  • Package Includes:
  • 1x Outdoor Unit
  • 2x Indoor Unit
  • 2 x Communication Wire
  • 2 x Copper Connection Pipe
  • 2 x Drain Hose
  • 2 x Remote Control
  • 2 x Wall Sleeve
  • 2 x Wall Cover
  • 2 x Screw Kit
  • 4 x Putty
  • 4 x Tape
  • 4 x Rubber Pad

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